Legal Documentation
SLA
1. Uptime Guarantee
Digivort Technologies guarantees 99.9% monthly uptime, excluding communicated maintenance.
2. Support Response Times
- Critical: 1-hour response (Total failure).
- Standard: 4-hour response (Account issues).
- General: 24-hour response (Inquiries).
Document signed by:
Tulumba Desmond
(Vice Chief Executive Officer)
For/On behalf of
vPanel Hosting | Digivort Technologies Limited
Timestamp
17 Apr 2026, 21:37
Certified Digital Document. Verified through Digivort security protocols. Valid for/and or on behalf of the registered entity.